Proudly Serving Sanford, Fayetteville & Raleigh-Durham, NC
The sump pump in your North Carolina home is your line of defense against runoff water getting into your basement, crawl space, or foundation. It keeps your home dry by diverting the water away from your home and into the surrounding ground or drain lines.
When you need sump pump services, count on the team at Comfort First Heating & Cooling. We’re the premier providers for your sump pump needs. We offer comprehensive services to cover everything from sump pump repairs to complete installations.
At Comfort First, we’re dedicated to delivering top-quality service. We offer highly trained technicians, exceptional installation procedures, and upfront pricing.
When you need sump pump services in North Carolina, contact Comfort First Heating & Cooling. Call us at 919-635-4349!

Sump Pump Repair
When your sump pump isn’t working correctly, it is essential to schedule prompt repairs. At Comfort First Heating & Cooling, our team of skilled and friendly professionals is ready to help you get your sump pump working again. We service all brands and will work diligently to find and solve the issue.
With our sump pump repair services, let us help you protect your North Carolina home and belongings from unwanted water, mold, and pests.
Keep your North Carolina home safe with sump pump repair services from Comfort First Heating & Cooling. Schedule your sump pump appointment by calling 919-635-4349!
What are The Most Common Signs You Need a Sump Pump Repair?
As a homeowner, you need to recognize the signs your sump pump isn’t working properly. Here are some common signs you need sump pump repairs:
- Clogs in the system: Debris and other matter can enter your sump pump. Clogs can cause your sump pump not to turn on or run continuously.
- Overwhelmed system: Poorly made sump pumps can struggle to keep up with the demand during heavy rains. If your sump pump can’t pump water away quickly enough, it overheats and burns out.
- No water flows into the pump: Poor installation will cause the water not to flow into your sump pump. Instead, it will pool in other areas, which can cause damage to your home and foundation.
Sump Pump Replacement & Installation
If you need a sump pump for your North Carolina home or your current sump pump is nearing the end of its life span, count on Comfort First Heating & Cooling for expert sump pump repair services.
Our trained and experienced technicians will find the best location for your sump pump and expertly install it, so you can trust it will work when needed. Sump
Sump Pump Maintenance
To keep your sump pump in good working order, follow these maintenance steps:
- Check for debris: Clear dirt, gravel, and other debris from the pit and pump inlet screen.
- Test the pump regularly: Pour water into the pit to ensure the pump turns on and removes water properly.
- Inspect the float switch: Make sure the float moves freely and is not obstructed.
- Examine the discharge pipe: Ensure it is not clogged or frozen, and that water is being directed away from the foundation.
- Clean the pump and pit: Periodically remove the pump and clean it to prevent blockages.
- Check the power supply: Make sure the pump is plugged in and that the electrical cord is in good condition.
- Replace the battery (if applicable): If your pump has a backup battery, replace it every 2-3 years or as recommended.
Protect your home with sump pump services from Comfort First Heating & Cooling. Schedule your appointment today by calling 919-635-4349.
Why Choose Comfort First?
At Comfort First Heating & Cooling, we create customers for life by consistently providing people AND comfort you can count on. When you need sump pump services for your North Carolina home, choose the company dedicated to delivering exceptional service. Choose Comfort First.
We offer:
Call us at 919-635-4349 for your sump pump service appointment today.
How does a sump pump work?
A sump pump removes water from a sump pit in your basement or crawl space. When water levels rise, the pump automatically activates and directs water away from your home through a discharge pipe, preventing flooding.
How do I know if my sump pump is working properly?
You can test your sump pump by pouring water into the sump pit until the float switch activates. The pump should turn on, remove the water, and shut off automatically. If it doesn’t, check for power issues, clogs, or mechanical failures.
How often should I test or maintain my sump pump?
You should test your sump pump every three to four months by adding water to the pit. Perform a full maintenance check once a year, including cleaning the pump, inspecting the float switch, and checking the discharge line for blockages.
What size sump pump do I need for my basement?
The size of your sump pump depends on water volume and basement size.
- 1/3 HP – Suitable for most homes with light to moderate water inflow.
- 1/2 HP – Best for larger basements or areas with high water inflow.
- 3/4 HP or higher – Needed for frequent flooding or deep pits with long discharge lines.
How long do sump pumps typically last?
A sump pump lasts 7 to 10 years on average. Lifespan depends on usage, maintenance, and quality. Testing and cleaning your pump regularly can extend its life.
What’s the difference between a pedestal and a submersible sump pump?
- Pedestal Pumps – Motor is above the pit, making them easier to maintain and longer-lasting, but they are louder and less powerful.
- Submersible Pumps – Motor is inside the pit, allowing quieter operation and better debris handling, but they require more maintenance and have a shorter lifespan.
Will my sump pump work during a power outage?
No, a standard sump pump won’t work if the power goes out. To protect against flooding, consider:
- Battery backup sump pump – Runs on a rechargeable battery.
- Water-powered backup pump – Uses your home’s water pressure.
- Generator – Can power your sump pump during outages.
Why does my sump pump run constantly, and is that a problem?
- A sump pump running continuously may indicate:
- A stuck float switch.
- A high water table or frequent water inflow.
- A clogged discharge pipe.
- A pump that is too small for the job.
If your pump runs non-stop, inspect it for problems and consider upgrading to a larger model.