Standby Generator Installation Guarantee | Comfort First

Our Whole-Home Standby Generator Installation Guarantees

No Surprises Guarantee

Once the proposal has been signed, the price quoted is what you pay, even if the job takes longer or costs more to complete than expected.

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People You Can Count On!

Property Protection Guarantee

We will take necessary precautions to ensure we don’t damage anything on your property while installing your new generator.

If we do damage anything, you will pay us nothing until the damages have been repaired or replaced at our expense.

100% Satisfaction Guarantee

You pay none of the remaining balance at the end of the job until you are 100% satisfied with the work that has been done. This doesn’t include the time it takes to complete the final inspection.

Anti-Aggravation Guarantee

If your generator doesn’t start during a power outage, we will have your generator back in working order within 24 hours of the time you called us to report the failure.

If not, we will pay you $500 for your aggravation within the first 12 months of installation—unless you tell us not to come out.

Accommodations Guarantee

If your generator does not start up during a power outage within the first year of installation and we cannot make the generator operational within a 24-hour notice of the customer, Comfort First will pay for hotel accommodation up to $300.

This guarantee only applies to generators with a wireless monitoring device installed and an active monitoring subscription. The customer must provide a receipt for the hotel stay.

12-Month Money-Back Guarantee

If you are frustrated or disappointed with your new generator’s operation or our company’s professionalism, please give us ample opportunity to correct any of your concerns.

If we cannot correct the issue, we will remove the generator and all components. At that point, we will refund your investment.

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Our Reviews

What Our Clients Are Saying

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Excellent all-around generator install experience; the initial call, the sales meeting, the installation guys, the communication, the pricing... everything was/is perfect, I will highly recommend and use Comfort First again without hesitation.

Wayne Braren

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Had these folks install a couple of whole home dehumidifiers for me. They were prompt, courteous, professional, and efficient. During the installation, several deficiencies were identified from the previous installers of the existing HVAC equipment and rather than step back or charge extra, they rolled up their sleeves and took care of the problems (that they…

William Dunford

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Absolutely AWESOME! These guys knew what they were doing, had a plan, and executed it. The customer’s satisfaction was always paramount to any issues that arose. It was evident that "Customer First" is an attitude that stretches from the great guys/gals on the install crews, to those in Admin, and those at the TOP. Absolutely would…

Albert Renaud

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Extremely efficient and professional. Took the time to walk me through the process and to answer questions. I would highly recommend Comfort First Heating and Cooling.

Betty Lovelace

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What a great experience. Each and everyone that we had come out to our home from AJ who helped us pick out the system that was best for our home to the installers the spent almost a whole day at our home putting the system in were professional and courteous! We will definitely refer anyone we…

Freddie Stuart

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