Air Conditioning & Heating Guarantee | Comfort First

Our HVAC Installation Guarantees

Enjoy the Best Air Conditioning & Heating Guarantees in North Carolina!

Our written guarantee is rock solid, just like our commitment to your satisfaction. Count on our team to get total comfort in your home.

People You Can Count On!

Home Comfort Guarantee

We’ve confirmed the proper-sized equipment will be installed. This ensures that on a 95-degree day, your home will cool to at least 75 degrees. On a 20-degree day, your home will heat to at least 70 degrees.

If the system is not operating as stated within the first 5 years and we cannot correct the issue, we will replace the system at no charge.

Note: If the system has been turned down OR off for an extended period of time, it WILL take longer than normal to reach the desired temperature.

Home Protection Guarantee

We will take all necessary precautions to protect your property. If we damage anything, you pay us nothing until we repair it at our expense—including, but not limited to: ceilings, carpeting, walls, and door frames.

No Surprises Guarantee

Once the proposal has been signed, the price quoted is the price you pay, even if the job entails more work than estimated.

Anti-Aggravation Guarantee

If your new air conditioning and heating system were to break down within the first year after installation, we will respond the same day and have your system operational within 24 hours. If we don’t, we will reimburse you $500.00 for your aggravation.

100% Satisfaction Guaranteed

You pay no remaining balance at the end of the job until you’re 100% satisfied with the work that has been done.

2-Year 100% Money Back Guarantee

If you are frustrated or disappointed with the operation of your new system or the professionalism of our company, please give us ample opportunity to correct any concerns. If we cannot correct any issues, we will remove your air conditioning and heating system and refund your investment.

50+ years of experience ribbon with stars
Satisfied Customers
Total Reviews
4.6 Google Rating
Our Reviews

What Our Clients Are Saying


Excellent all-around generator install experience; the initial call, the sales meeting, the installation guys, the communication, the pricing... everything was/is perfect, I will highly recommend and use Comfort First again without hesitation.

Wayne Braren



Had these folks install a couple of whole home dehumidifiers for me. They were prompt, courteous, professional, and efficient. During the installation, several deficiencies were identified from the previous installers of the existing HVAC equipment and rather than step back or charge extra, they rolled up their sleeves and took care of the problems (that they…

William Dunford



Absolutely AWESOME! These guys knew what they were doing, had a plan, and executed it. The customer’s satisfaction was always paramount to any issues that arose. It was evident that "Customer First" is an attitude that stretches from the great guys/gals on the install crews, to those in Admin, and those at the TOP. Absolutely would…

Albert Renaud



Extremely efficient and professional. Took the time to walk me through the process and to answer questions. I would highly recommend Comfort First Heating and Cooling.

Betty Lovelace



What a great experience. Each and everyone that we had come out to our home from AJ who helped us pick out the system that was best for our home to the installers the spent almost a whole day at our home putting the system in were professional and courteous! We will definitely refer anyone we…

Freddie Stuart


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