Proudly Serving Matthews, Concord & Hickory, NC
Are you looking for a hassle-free heat pump installation in the Queen City? At Comfort First Heating & Cooling, our licensed and insured HVAC technicians follow quality installation procedures to ensure your system runs efficiently and lasts longer.
We’ll properly size and install your heat pump for optimal performance. With flexible financing options, same-day service, and a customer-first approach, we’re committed to making your installation smooth and stress-free.
Upgrade your home’s comfort with a new heat pump. Contact us to schedule heat pump installation in the Charlotte area.
Why Install a Heat Pump Instead of Separate Heating & Cooling?
A heat pump provides both heating and cooling in one system, eliminating the need for separate HVAC units. In heating mode, it extracts warmth from the outside air and transfers it inside. In cooling mode, it works like an air conditioner.
This dual functionality makes heat pumps a high-efficiency choice, as they use less energy by moving heat rather than generating it.
With Charlotte’s moderate climate, heat pumps operate at peak efficiency, offering lower energy costs while maintaining comfort year-round.

Signs You Need a Heat Pump Replacement
If your heat pump is showing signs of wear and struggling to keep your home comfortable, it might be time for a replacement.
While heat pump repairs can extend the life of your system, key indicators may suggest a new unit as the more cost-effective solution.
Signs you need heat pump replacement include:
- Old age: If your heat pump is over 10 to 15 years old, it’s nearing the end of its serviceable lifespan.
- Frequent, costly repairs: If you’re facing repeated repairs or particularly costly ones, it may be more economical to replace the unit instead of continuing to fix it.
- Rising energy bills: An inefficient heat pump will work harder to maintain the desired temperature, leading to higher energy costs.
- Poor performance: If your heat pump is no longer providing consistent heating or cooling, it may be time to consider a replacement.
Ask About Financing Options
We know a new heat pump or HVAC system is a significant investment. That’s why we offer flexible financing options to help make your home’s comfort more affordable.
Our financing plans are designed to fit your budget, with low monthly payments and fast approval. Options include:
- 12-month same-as-cash loan
- 99% APR five-year loan
- 99% to 22.49% APR RIL (FF)
- Up to 0% APR for 21 months credit cards
What to Expect During Your Heat Pump Installation
During your heat pump installation, Comfort First’s expert technicians ensure a smooth and efficient process.
Here’s what you can expect:
- Current system removal: We’ll carefully remove and dispose of your current HVAC system.
- Preparation: Our team will prepare the site, including installing any necessary mountings, ductwork, electrical lines, and refrigerant lines.
- New system setup: We’ll install the indoor and outdoor units according to the manufacturer’s guidelines.
- System testing: After installation, we calibrate and test the system to ensure everything is working properly.
We make sure your home stays protected throughout the process, delivering a high-quality heat pump installation that ensures long-term comfort.
Why Choose Us?
A heat pump is the smart, energy-efficient way to keep your home comfortable all year. At Comfort First Heating & Cooling, our technicians complete 80 to 120 hours of training annually to ensure top-notch installations, repairs, and maintenance.
We treat your home with respect, using shoe coverings and caring for your property. Whether you’re upgrading to a heat pump or replacing your aging system, we offer seamless, reliable installations that deliver lasting comfort and efficiency.
Contact us today to schedule a heat pump installation in Charlotte, NC.