Whole-Home Standby Generator Services in Charlotte, NC

Whole-Home Generator Services in the Charlotte Area

Proudly Serving Matthews, Concord & Hickory, NC

At Comfort First Heating & Coolin, we provide standby generator services to protect your home, family, and possessions during blackouts.

A storm could knock out your power, or a nearby power line could be damaged at any time. These events are increasingly common, and we advise Charlotte homeowners to consider whole-home generator installation to avoid the effects.

We install top-quality generators from Briggs & Stratton that will deliver the backup power you need until electricity from your utility provider is restored.

Call Comfort First at 980-449-2978 today to book generator services in Charlotte and surrounding areas.

People You Can Count On!

Whole-Home Generator Installation & Replacement

Professional generator installation is essential for the safe, reliable operation of your system. It’s also required for warranty compliance.

At Comfort First, our certified and insured technicians have the training and expertise required to:

  • Help you choose the right generator location, fuel type, and size
  • Provide a free quote
  • Obtain permits
  • Prepare the installation site
  • Install a new electrical panel, if needed
  • Install your transfer switch and generator
  • Test your system to verify proper operation

We will also discuss our generator installation guarantees to ensure you’re completely satisfied with your new backup power unit.

Electrical Panel Upgrades for Standby Generators

Electrical panel upgrades are a cost-effective investment that may be necessary for generator performance and safety.

If you have a fuse box or an electrical panel over 40 years old, it’s likely that it doesn’t have the capabilities required to house the transfer switch for a whole-home generator.

Fortunately, installing a generator-ready electrical panel can quickly and permanently resolve this problem. A new panel will:

  • Remove obsolete fuses
  • Add new circuits
  • Improve your home’s energy efficiency
  • Provide adequate power to your light, appliances, and devices

If your home doesn’t require a new electrical panel, we’ll still need to install a transfer switch to automatically transfer your home’s power supply to the generator during an outage. 

Automatic transfer switches ensure no disruption to your security system, medical equipment, essential appliances, and other devices.  

Do you think you’d need to upgrade your electrical panel to support your new generator? Call 980-449-2978 to schedule a generator consultation with the Comfort First team.

Standby Generator Repair & Maintenance for Charlotte Homes

Our licensed and insured technicians maintain and repair the Briggs & Stratton generators we install.

We use advanced diagnostic tools to ensure all malfunctions are properly corrected and that all repairs comply with manufacturer requirements. 

Whole-Home Generator Repair

Comfort First can repair damaged wiring, resolve low voltage warnings, correct fuel failures, and more. We adhere to strict safety standards and quality controls and guarantee the effectiveness of the repairs we provide.

Common signs your generator requires repairs include:

  • Slow startup
  • Visible damage to the exterior of the generator
  • Rotten egg odors near your unit
  • Visibly damaged electrical components
  • Fluctuating power supply
  • System corrosion
  • System alerts

Whole-Home Generator Maintenance

Routine tune-ups keep your generator operating as it should. Maintenance is especially important because of the critical role your generator plays in your safety and security.

Preventative service will ensure your system can keep your home powered for weeks if needed. It also preserves energy efficiency and extends the expected life span of your generator.

Request generator repair or maintenance in Charlotte by calling 980-449-2978 today.

Contact Comfort First for Generator Services in Matthews, Concord & Hickory

At Comfort First Heating & Cooling, our licensed and insured team will thoroughly assess your backup power needs and help you select the ideal generator for your home. We offer:

  • 24/7 emergency service
  • Upfront pricing
  • Financing options on approved credit
  • Special offers
  • Respectful customer service

We’re committed to your comfort and safety and work hard to deliver superior generator solutions for exceptional performance, reliability, and energy savings.

Call Comfort First at 980-449-2978 to book top-rated generator services for your Queen City home.

Frequently Asked Questions

Standby generators ensure your home’s comfort, safety, and security until power from your utility provider is restored.

These systems operate using natural gas or propane and can generate enough power output for your home for up to 500 hours at a time.

Add the total watts required to operate critical systems within your home. This includes your lights, refrigerator and freezer, security system, HVAC systems, medical equipment, etc.

Once you identify this number, divide it by 1000 to determine how many kilowatts you require, then multiply it by 20% to establish a safety margin. This will give you the total kilowatts required for your generator.

Briggs & Stratton also offers a generator sizing tool to help you determine which model you need.

Standby generators need annual maintenance. Routine testing and preventative maintenance help ensure reliability, preserve warranty coverage, and extend the serviceable life span of your generator. It also reduces the cost and frequency of generator repairs.

50+ years of experience ribbon with stars
Satisfied Customers
Total Reviews
4.6 Google Rating
Our Reviews

What Our Clients Are Saying


Excellent all-around generator install experience; the initial call, the sales meeting, the installation guys, the communication, the pricing... everything was/is perfect, I will highly recommend and use Comfort First again without hesitation.

Wayne Braren



Had these folks install a couple of whole home dehumidifiers for me. They were prompt, courteous, professional, and efficient. During the installation, several deficiencies were identified from the previous installers of the existing HVAC equipment and rather than step back or charge extra, they rolled up their sleeves and took care of the problems (that they…

William Dunford



Absolutely AWESOME! These guys knew what they were doing, had a plan, and executed it. The customer’s satisfaction was always paramount to any issues that arose. It was evident that "Customer First" is an attitude that stretches from the great guys/gals on the install crews, to those in Admin, and those at the TOP. Absolutely would…

Albert Renaud



Extremely efficient and professional. Took the time to walk me through the process and to answer questions. I would highly recommend Comfort First Heating and Cooling.

Betty Lovelace



What a great experience. Each and everyone that we had come out to our home from AJ who helped us pick out the system that was best for our home to the installers the spent almost a whole day at our home putting the system in were professional and courteous! We will definitely refer anyone we…

Freddie Stuart


Affiliations & Awards