24/7 Air Conditioning Services in Charlotte, NC

24/7 Air Conditioning Services in the Charlotte Area

Proudly Serving Matthews, Concord & Hickory, NC

With the long, hot summers, Charlotte-area homeowners rely on their air conditioning systems to stay comfortable. At Comfort First Heating & Cooling, we work hard to help you maintain a comfortable home despite the relentless heat.

With over 50 years of experience, our team of licensed and insured HVAC technicians is ready to provide expert AC services. We offer 24/7 emergency repairs, helping residents in Matthews, Concord, Hickory, and surrounding areas when they need us most.

Our commitment to upfront pricing, quality installation, and customer satisfaction makes us the go-to company for air conditioning services in the Charlotte area.

Get top-quality air conditioning services from Comfort First. Call 980-449-2978 today to schedule your AC service appointment.

HVAC Systems We Service

Each unit type has unique benefits that allow homeowners to meet their comfort needs. At Comfort First, we’re ready to service a range of HVAC brands and system types, including the following:

  • Central air conditioners are the classic choice for complete home cooling. They have an outdoor unit and indoor air handler connected to ductwork throughout the home.
  • Heat pumps are an energy-efficient solution for both heating and cooling. They’re ideal for North Carolina’s climate and provide comfort all year round.
  • Ductless mini-splits are perfect for home additions and areas where ductwork isn’t feasible. They offer targeted cooling using small air handlers in each space.
People You Can Count On!

Emergency Air Conditioning Repair in the Charlotte Area

Emergencies always happen when you least expect them. Comfort First is ready to respond with rapid, reliable repairs when your AC stops working.

Look for these signs that you need air conditioner repair:

  • Unusual noises or vibrations
  • Warm air or excess humidity
  • Insufficient airflow
  • Frequent cycling
  • Unexpected increases in energy bills
  • Unpleasant odors

We offer 24/7 emergency HVAC repair to ensure help is just a call away.

Don’t wait if you have an AC emergency. Schedule air conditioning repairs by calling Comfort First at 980-449-2978 today.

Air Conditioning Installation & Replacement

Upgrading your air conditioner can enhance your home’s comfort and value while reducing energy costs. Comfort First replaces outdated and inefficient systems with modern, energy-efficient units.

Our HVAC installation guarantees provide additional peace of mind, ensuring your investment is protected and your home is cool and comfortable.

Install a new AC and benefit from:

  • Increased energy efficiency: Newer models are designed to use less energy while providing the same comfort, reducing your energy bills.
  • Enhanced comfort: Advanced features like variable speed fans make new AC systems more effective at maintaining a consistent temperature throughout your home.
  • Quieter operation: Newer models are often designed to operate more quietly, reducing background noises in your home.
  • More environmentally friendly: Modern air conditioners don’t use Freon, an outdated refrigerant. Instead, they use Puron, which is less harmful to the environment.
  • Increased resale value: Upgrading your AC can increase the value of your home, making it more attractive to potential buyers if you decide to sell.
  • Advanced features: New AC systems often come with advanced features like programmable thermostats, smart home integration, and zoning capabilities, allowing for better control and customization of your home environment.
  • Rebates and incentives: Some HVAC systems may qualify for rebates, tax credits, or other incentives, helping to offset the initial cost of the system.

Get expert air conditioner installation and replacement from Comfort First. Call 980-449-2978 to request a free AC installation estimate today.

Air Conditioning Maintenance in Matthews, Concord & Hickory

Regular maintenance ensures your air conditioning system operates at peak efficiency and has a long, healthy service life.

Benefits of routine air conditioning tune-ups include:

  • Reduced energy costs
  • Fewer repair needs
  • Reduced risk of breakdowns
  • Reduced risk of premature replacement
  • Consistently comfortable indoor temperatures

Comfort First’s Equipment Protection Agreement offers annual heating and air conditioning maintenance. Sign up, and get member-exclusive perks like priority service, 15% off repairs, and more.

Keep your AC system working properly with preventative service. Schedule AC maintenance and join our service plan by calling 980-449-2978 today.

Why Choose Comfort First?

Comfort First Heating & Cooling is dedicated to providing superior air conditioning services to the Charlotte area.

Our 24/7 emergency response, highly trained technicians, and commitment to customer satisfaction ensure that your cooling needs are met with the highest standards of quality and professionalism. 

With our upfront pricing and comprehensive HVAC service offerings, we create customers for life by consistently providing comfort you can count on. Let us show you the Comfort First difference!

Call Comfort First at 980-449-2978 today to book AC services in Matthews, Concord, Hickory, or surrounding areas.

Frequently Asked Questions

Change your thermostat from cool to off and switch the fan on to melt the ice. It may take a few hours.

If the problem continues, it’s important to contact a professional to avoid more damage.

Sizing an air conditioner involves calculating the square footage of the area to be cooled and considering factors like insulation, windows, etc.

It’s best to leave AC sizing to a professional because they’re trained to provide an accurate assessment.

AC maintenance typically includes cleaning the unit, checking refrigerant levels, inspecting electrical components, ensuring proper airflow, and examining belts and motors for signs of wear.

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What Our Clients Are Saying


Excellent all-around generator install experience; the initial call, the sales meeting, the installation guys, the communication, the pricing... everything was/is perfect, I will highly recommend and use Comfort First again without hesitation.

Wayne Braren



Had these folks install a couple of whole home dehumidifiers for me. They were prompt, courteous, professional, and efficient. During the installation, several deficiencies were identified from the previous installers of the existing HVAC equipment and rather than step back or charge extra, they rolled up their sleeves and took care of the problems (that they…

William Dunford



Absolutely AWESOME! These guys knew what they were doing, had a plan, and executed it. The customer’s satisfaction was always paramount to any issues that arose. It was evident that "Customer First" is an attitude that stretches from the great guys/gals on the install crews, to those in Admin, and those at the TOP. Absolutely would…

Albert Renaud



Extremely efficient and professional. Took the time to walk me through the process and to answer questions. I would highly recommend Comfort First Heating and Cooling.

Betty Lovelace



What a great experience. Each and everyone that we had come out to our home from AJ who helped us pick out the system that was best for our home to the installers the spent almost a whole day at our home putting the system in were professional and courteous! We will definitely refer anyone we…

Freddie Stuart


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