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Comfort First Opens Their New Office In Charlotte, NC!

UPDATE 9/20/2018

New Address Location646 Matthews-Mint Hill Rd, Matthews NC 28105

Over the last few years, the folks of Charlotte, North Carolina have experienced winter days in the teens and summer days hovering near triple digits. These types of extremes can make it really difficult for Charlotte residents to maintain some sort of comfort in their home.

That’s exactly why the team here at Comfort First worked so hard to open an office in N.C.’s Queen City – we knew we had what it takes to give the good people of Charlotte comfort, no matter what type of weather came their way.


Combating the extreme temperatures of Charlotte, NC requires the most effective and efficient equipment on the market. That’s exactly what Comfort First offers.

Whether you need to keep your cool or are looking to heat things up, we have you covered. Comfort First offers:

  • Service and repair
  • Replacement and new installs
  • Ductwork installation and repair
  • Indoor air quality assessments

But it’s not just what we do that stands us apart; it’s how we do it.


Few things are as frustrating or inconvenient as experiencing a broken down heating or cooling system. We know that if we get an emergency call – no matter the time or day – we’re likely about to see our clients during some pretty dire circumstances.

That’s why it’s so important that our field technicians know how to be respectful, patient, and understanding when they visit a client’s home.

Our goal is to return comfort to your world as quickly and painlessly as possible, without adding any unneeded disruption to your life. That’s an integral part of our 6-point guarantee:

  • We guarantee you’ll get the right system for your space, ensuring ideal temperatures all year long.
  • We guarantee that we’ll leave your home exactly how we found it before we performed our service.
  • We guarantee that the price we quote you is the final price. Period.
  • We guarantee that if your system breaks down within the first year, we’ll fix it within 24 hours or give you $500
  • We guarantee that you will not have to pay your full balance until you’re completely satisfied with the work we performed
  • We guarantee a 100% money-back guarantee within the first 2 years if you’re simply not happy with the results of our work


An unfortunate reality is that heating and cooling systems age and breakdown. There’s no avoiding it.

However, there are ways to avoid the nasty 2 a.m. wake-up call in the dead of winter when your furnace gives out. It starts with a maintenance program.

Residents of Charlotte, NC can now enjoy 365-day peace of mind, thanks to our maintenance program. With this program, our technicians will inspect your systems regularly to:

  • Address any existing issues that might impact performance (our yearly maintenance offering will help prolong the life of your system)
  • Keep you informed of underlying issues that might causes issues down the line

Eventually every heating and cooling system needs to be replaced; wouldn’t it be nice to have a heads-up before that day comes? As part of our yearly maintenance and inspection work, you’ll always know the condition of your systems.

As homeowners ourselves, we know how we’d want to be treated if we were facing uncomfortable home temperatures or the prospect of a large repair bill. We take great care to treat our clients like our neighbors and family, because in the end, comfort goes well beyond just temperature control.

Learn more about how Comfort First of Charlotte, NC can help you prepare for the upcoming season. We’re located at 4614 Willgrove Mint Hill Rd – just a few steps away from Grace Academy –conveniently located off I-485.

Leader in Home Comfort Since 1931Get Your Free Estimate


Why Choose Us Discover the United Difference
50+ Years’ Experience
Comprehensive Guarantee
Trained, Certified & Licensed
Trustworthy Prices
Quality Installation Procedures
We GENUINELY CARE About Your Comfort, First!
50+ Years’ Experience
Comprehensive Guarantee
Trained, Certified & Licensed
Trustworthy Prices
Quality Installation Procedures
We GENUINELY CARE About Your Comfort, First!
Save on Your Service Our Goal Is to Keep Your Home Comfortable
Receive $500 off your Tankless Water Heater installation* Tankless Water Heaters
Expires 09/30/23 Buy a Tankless Water Heater and receive $500 off the cost of installation. *Cannot be combined with other offers or discounts. Must present coupon prior to signing contract.
$69 Plumbing Diagnostic Visit
Expires 09/30/23 *Applies to diagnosis only. Repairs will be an extra cost.
$69 Seasonal Efficiency Check
Expires 09/30/23 *Cannot be combined with other offers or discounts.
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Satisfied Customers
Total Reviews
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What Our Clients Are Saying

What a great experience. Each and everyone that we had come out to our home from AJ who helped us pick out the system that was best for our home to the installers the spent almost a whole day ...


Extremely efficient and professional. Took the time to walk me through the process and to answer questions. I would highly recommend Comfort First Heating and Cooling.


Absolutely AWESOME! These guys knew what they were doing, had a plan, and executed it. The customer’s satisfaction was always paramount to any issues that arose. It was evident that "Customer First" is an attitude that stretches from the ...


Had these folks install a couple of whole home dehumidifiers for me. They were prompt, courteous, professional, and efficient. During the installation, several deficiencies were identified from the previous installers of the existing HVAC equipment and rather than step ...


Excellent all-around generator install experience; the initial call, the sales meeting, the installation guys, the communication, the pricing... everything was/is perfect, I will highly recommend and use Comfort First again without hesitation.

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