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Why Choose Us

Your Air Conditioning and Heating Comfort is our Top Priority

Why choose us? Well, let’s say that hypothetically during the peak heat of the summer months, your air conditioning goes awry. You call Comfort First, as the sweat pours down and the ice cubes are melting fast. If we can’t repair your AC on the spot, And it makes more sense to replace it, with a agreement to replace it. We will supply you with portable AC units to help battle the heat until we can get your system replaced. Or, in the winter months when the temperature comes down and the house feels rather chilly, we will supply you with space heaters until we can replace your heating unit/furnace.

We want you to be comfortable…because your comfort comes first! In many cases, we can rescue and fix your unit right away. Here are several other great reasons to choose Comfort First for your North Carolina air conditioning and heating specialists…

  • We have the most comprehensive guarantee package on the market. Removes all the risk from your service purchase.

  • Well trained, certified, and licensed in our trade. We supply our employees with over two weeks of training each year.

  • Trustworthy Prices. Our certified technicians use modern technology to diagnose and repair existing systems, always using the finest new parts and materials for all repairs. Furthermore, we have a service pricing guide that details exactly what the repair will cost, so you know what the price will be even before we do the work. You will never be charged by the hour or receive any surprising (and expensive) overtime fees. How many companies are willing to show you their price books?

  • Quality Installation Procedures. Not all air conditioning & heating contractors are created equal. Here at Comfort First, we use only the highest quality equipment and materials to perform each and every new unit installation. This ensures that you are getting the full efficiency of your new air conditioning / heating system. In contrast, a poorly installed air conditioning system will not have a seer rating on the box. Example: A poorly installed 15 seer system may only give you 10 to 13 seer efficiency, which translates to an estimated 5 – 20% energy loss in the cost to run the equipment. We install it properly to begin with to save you money!

  • Our Commitment to You. At Comfort First, we believe that providing excellent customer service shouldn’t be something that you pay extra for. Our second to none guarantee package is given with every new system replacement without any additional cost to you. It simply means that we do exactly what we say we will do and if you’re unsatisfied for any reason, we will refund your entire investment. Furthermore, it is part of our company policy never to place anyone in your home without a thorough criminal background check and drug test. This is part of our commitment to always provide you with technicians that you can feel safe with.

    What Makes us North Carolina’s Best air Conditioning and Heating Company?

    • Insured

    • Certified

    • Drug Tested and Criminal Background Checked Employees

    • Ongoing Training for all Staff

    • Financing and Multiple Payment Options Available

    • Free system replacement quotes on all installations

    • Our Unwavering Equipment Protection Agreement

    • 30+ Years’ Experience in Home Comfort & Improvements

    • Most of all… we GENUINELY CARE about Your Comfort, First!

    • We Service all Brands

    We are dependable, reliable, honest, trustworthy, prompt, and although we’re an average to large sized company, we still make you feel like you’re the most important customer.

    Choose us for Prompt, Reliable, and Guaranteed Air Conditioning and Heating Services. Contact us Today.

Leader in Home Comfort Since 1931Get Your Free Estimate

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Why Choose Us Discover the United Difference
50+ Years’ Experience
Comprehensive Guarantee
Trained, Certified & Licensed
Trustworthy Prices
Quality Installation Procedures
We GENUINELY CARE About Your Comfort, First!
50+ Years’ Experience
Comprehensive Guarantee
Trained, Certified & Licensed
Trustworthy Prices
Quality Installation Procedures
We GENUINELY CARE About Your Comfort, First!
Save on Your Service Our Goal Is to Keep Your Home Comfortable
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Satisfied Customers
Total Reviews
4.6 Google Rating
What Our Clients Are Saying
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What a great experience. Each and everyone that we had come out to our home from AJ who helped us pick out the system that was best for our home to the installers the spent almost a whole day ...

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Extremely efficient and professional. Took the time to walk me through the process and to answer questions. I would highly recommend Comfort First Heating and Cooling.

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Absolutely AWESOME! These guys knew what they were doing, had a plan, and executed it. The customer’s satisfaction was always paramount to any issues that arose. It was evident that "Customer First" is an attitude that stretches from the ...

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Had these folks install a couple of whole home dehumidifiers for me. They were prompt, courteous, professional, and efficient. During the installation, several deficiencies were identified from the previous installers of the existing HVAC equipment and rather than step ...

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Excellent all-around generator install experience; the initial call, the sales meeting, the installation guys, the communication, the pricing... everything was/is perfect, I will highly recommend and use Comfort First again without hesitation.

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