Since 2010, our founders Art Harmon and Wesley McLeod have worked hard to create a full-service heating and cooling company that focused as much on the customer as it did on results. This included meticulously seeking out the types of field technicians who Harmon and McLeod themselves would want to see come into their homes in a time of crisis or discomfort.
The results can be seen in the types of reviews we get from our customers throughout North Carolina and Virginia.
Take, for example, the review John H. of Cary, North Carolina just left us this past week:
I would highly recommend Comfort First Heating & Cooling services to anyone who is in need. From the owner, to the scheduler – the installers to the team that performed the finish work – every aspect of the project was performed with care and efficiency. I am Very Satisfied.
An entire team effort: that is our goal. We realize how vital our service is to reintroducing comfort in your life. Whether your heating system has failed, you need a new AC, or you’re just looking for preventative maintenance care, we approach every single project with a full-team effort.
From your first call in to us, to the moment we leave your home, we’re committed to making sure you’re happy, comfortable, and fully satisfied with the work we’ve performed.
Stu A. of Durham says it best:
First Comfort worked with us to replace our furnace and a/c, working around our schedules and taking care to make sure we knew what was happening at each step of the purchase, install and subsequent steps.
We know how frustrating it can be to endure the extreme temperatures experienced here in the mid-Atlantic region. Doesn’t it always seem that your AC or furnace fails at the worst possible time? Trust us, we’ve been there, which is why we promise you that whether it’s 2 p.m. or 2 a.m., we’ll always have a real person take your call and respond promptly to any emergency.
Many homeowners and businesses throughout NC and VA rely on Comfort First as their ER for every type of heating or cooling problem that may occur.
Just read what Ian C. of Hampton, VA has to say:
The guys over at Comfort First Heating & Cooling did a great job installing an entire heating and cooling system for us. The technicians that they sent out to do the job were very friendly and professional. You could tell that they are really interested in making sure you have the best experience with them. They did a bunch of extra grunt work for us that they were not obligated to do, but they did it to improve the ventilation in our home and improve our overall satisfaction. These guys are great and I would definitely recommend them to anyone and everyone!
We’re not interested in providing you the bare minimum of what you’ve paid for. We’re in the business of solving your problems. That means making sure your entire system is in working order before we say goodbye.
Coupled with our 6-point guarantee system, our customer service is (we’d like to think) one of the reasons why countless people from Chesapeake to Raleigh rely on us for their comfort needs.
Contact us today to learn more about how we’ll keep you happy and comfortable in your home or business.
