Proudly Serving New Bern, Havelock & Morehead City, NC
A new heat pump is one of the most energy-efficient ways to ensure year-round comfort in your Jacksonville-area home. By combining heating and cooling capabilities in a single system, heat pumps provide consistent performance while keeping energy costs in check.
At Comfort First Heating & Cooling, we’ve spent over 50 years delivering reliable heating and cooling service to North Carolina families. With highly trained technicians, emergency services, and upfront pricing, we’re the trusted choice for your heat pump installation and replacement needs.
Contact our team for a free estimate on heat pump replacement in the Jacksonville area.
What is a Heat Pump?
A heat pump is a versatile system that provides both heating and cooling by moving heat instead of creating it. In cooling mode, it extracts heat from your home and releases it outside, like an air conditioner. In heating mode, it reverses the process, pulling warmth from the outdoor air — even in cold weather — and bringing it indoors.
This efficient system minimizes energy usage while maximizing comfort, making it one of the most cost-effective solutions for maintaining a comfortable home.

Finance Your Heat Pump with Comfort First
We know installing a new heat pump is a significant investment, but it shouldn’t be a financial burden on your family.
That’s why Comfort First offers flexible financing options designed to fit a variety of budgets and credit levels. Our goal is to keep your home comfortable without compromising your budget and peace of mind.
Top Reasons to Replace Your Heat Pump
If your heat pump is no longer keeping you comfortable, it might be time for a replacement. If you notice any of these signs, it might be time to replace your heat pump:
- Frequent repairs: If you’re calling for heat pump repair more often, replacing the system may be more cost-effective in the long run.
- Increased energy bills: A failing heat pump requires more energy to maintain comfort, driving up energy costs.
- Inconsistent temperatures: Hot or cold spots in your home may indicate that your heat pump is struggling to perform.
- Outdated system: Heat pumps older than a decade are less efficient than newer models and may be nearing the end of their lifespan.
Factors to Consider When Choosing a New System
Selecting the right heat pump for your needs is important to get the most value and comfort out of your investment.
Keep these factors in mind when choosing a new heat pump:
- Home size: The heat pump’s heating capacity should align with your home’s square footage for maximum efficiency.
- Efficiency rating: Look for a system with a high SEER (Seasonal Energy Efficiency Ratio) and HSPF (Heating Seasonal Performance Factor) rating to save on energy costs.
- Budget: Choose a system and a financing plan that fits your budget without causing stress. Consider installation and operational costs.
Choose Comfort First to Install Your New Heat Pump
At Comfort First Heating & Cooling, we’re committed to creating customers for life by providing the highest quality service. Our team offers free estimates on replacements, upfront pricing, and financing options to make your heat pump replacement or installation stress-free.
With a dedication to quality installation practices and a track record of great reviews, we’re the local team you can trust for reliable and effective heat pump solutions.
Ready to upgrade your comfort? Contact us today to schedule your heat pump installation or replacement in the Jacksonville area.
Frequently Asked Questions
How long does a heat pump last?
With proper maintenance, a heat pump can last 10 to 15 years. Regular tune-ups and timely repairs can help maximize its lifespan and efficiency.
How is a heat pump different than a ductless mini-split?
Heat pumps can be ductless mini-splits. Heat pumps often connect to ductwork like central AC and heating. However, mini-splits that provide heating and cooling are known as ductless heat pumps. Other mini-splits only offer cooling.
Can a heat pump work in extremely cold weather?
Heat pumps are most efficient in areas with mild winters, like North Carolina. However, modern “cold climate” heat pumps are designed to operate efficiently even at temperatures below -20°F.
Since the temperature in the Jacksonville area rarely falls below 23°F, heat pumps are a great option for efficient heating and cooling.