Jacksonville’s Premier Home Service Team
Comfort First Heating & Cooling proudly serves families in Jacksonville, New Bern, Havelock, Morehead City, and surrounding areas. We offer trusted expertise and have a strong commitment to our customers.
With deep roots in our community and hands-on experience, we’ve built a reputation for providing reliable, high-quality HVAC and generator solutions that can keep your home comfortable and convenient year-round.
How We Got Started
In 2010, co-owners Art Harmon and Wesley McLeod combined their decades of experience to found Comfort First. They wanted to form a company that would positively impact their community, its citizens, and other local businesses.
At Comfort First, we truly care about people. That’s why we always go the extra mile to deliver high-quality HVAC and generator solutions. Whether you’re looking for transparent pricing or emergency services, our goal has always been to operate with integrity and a genuine commitment to serving others.
Our Mission
Our mission is simple yet powerful: We create customers for life by consistently providing people with comfort you can count on, leading our customers to love us and our competition to respect us.
This mission drives everything we do — from delivering dependable solutions to building lasting relationships based on trust and satisfaction. It’s our way of ensuring that every interaction leaves a positive and lasting impression.
Our People
Our technicians are the backbone of Comfort First. Each team member undergoes extensive training, with 80 to 120 hours of continued education each year to stay updated on industry standards and techniques.
Our technicians are also respectful and professional, always treating your home and property with the care you deserve.
Our Services
We’re here when you need us most, offering 24/7 emergency services to ensure your comfort is never compromised. Count on our team for:
Why Choose Comfort First?
Choosing Comfort First Heating & Cooling means partnering with a team that’s genuinely committed to your satisfaction. Our customers benefit from a blend of expertise and exceptional service.
We’re known for our:
- Trustworthy prices: We believe in upfront, transparent pricing with no hidden fees, so you know exactly what to expect.
- Trained, certified, and licensed team: Our technicians are fully licensed and undergo continuous training to deliver top-tier service.
- Over 50 years of experience: With decades of combined experience, our team has the knowledge to handle even the most complex HVAC and generator challenges.
- Quality installation procedures: We follow strict procedures during installations to ensure your system runs efficiently for years to come.
- Comprehensive guarantees: We stand behind our work, offering HVAC and generator installation guarantees to provide complete peace of mind.
- Genuine care for your comfort: At Comfort First, you’re more than just a customer — you’re our neighbor, and we’re dedicated to meeting your home service needs.
Contact Comfort First to schedule service for your HVAC and generator needs in the Jacksonville area.
