Proudly Serving New Bern, Havelock & Morehead City, NC
We’re no strangers to hurricanes and ice storms. With our unpredictable weather and the occasional power line damage, you need a backup power source to keep your home running no matter what.
A whole-home generator is a great option for your Jacksonville home. You can preserve the food in your fridge, power in-home medical equipment, and maintain a comfortable indoor temperature while you wait for power restoration in your neighborhood.
Standby generators also don’t need to be refueled, which means they’re ready to go whenever you need them. You can count on Comfort First Heating & Cooling for all your generator service needs.
Call 910-537-6859 today to book whole-home generator services in the Jacksonville area.
Whole-Home Generator Installation & Replacement
Comfort First can help if you want to install a whole-home generator. We install Briggs & Stratton generators because they have energy-efficient models, and their engines routinely outperform competitors, providing dependable power when you need it most.
Other benefits of Briggs & Stratton generators include:
- An industry-leading warranty
- Superior engineering and quality
- Technology that makes your life easier
When you have a Briggs & Stratton generator installed by Comfort First, it comes with our generator installation guarantee, meaning we’ll ensure it works and continues to work.
If it doesn’t, and we can’t correct the issue, you’ll get your money back within the first 12 months.
Electrical Panel Upgrades for Standby Generators in Jacksonville
You may need to upgrade your electrical panel to install a whole-home generator. If your home has a fuse box or panel over 40 years old, adding a generator may not be possible.
Your panel needs to house your transfer switch to safely convert your home to backup power. Comfort First will inspect your electrical panel to determine whether you need an upgrade.
Call 910-537-6859 to schedule standby generator installation and ask about your electrical panel.
Standby Generator Repair & Maintenance
You can count on Comfort First for whole-home generator repair or maintenance. We service every generator we install to ensure your unit is always reliable.
Typical generator maintenance tasks include:
- Testing the transfer switch
- Checking the circuit breakers
- Inspecting the engine
- Tightening all connections
- Ensuring the control panel lamps function appropriately
- Inspecting the electric meter
- And more
Because of the Briggs & Stratton notification system, you’ll know when your whole-home generator needs repair or maintenance. You’ll receive an alert on your phone, which should prompt you to schedule a service appointment with our team.
Don’t hesitate to call if you notice anything off about your generator. We’re available for 24/7 emergency repairs, so we’re always ready to take your call.
Request standby generator repair or maintenance by calling Comfort First at 910-537-6859 today.
Premier Generator Services for New Bern, Havelock & Morehead City Homes
Backed by over 50 years of experience, Comfort First Heating & Cooling has helped customers in the Jacksonville area keep the lights on no matter what’s happening in their neighborhood.
We provide comprehensive solutions so you can make us your one-stop shop for all your whole-home generator service needs.
Call 910-537-6859 today to schedule a generator service appointment in the Jacksonville area.
Frequently Asked Questions
What is the generator installation process?
It starts with an in-home consultation. Your technician will determine the installation and local permit needs for a generator and check the electrical meter, gas line, and electrical panel.
We’ll determine a location for the generator and then discuss whether you want to use natural gas or liquid propane for your generator.
We’ll then provide a price estimate, including the equipment, labor, and materials. Before the installation, our technician will obtain the permits needed, order parts, and complete any other preparation.
On the day of the installation, your technicians will arrive and begin the process of installing the generator. Once complete, we’ll test the generator to ensure it works properly before leaving your home.
What are the differences between gas and propane generators?
The primary difference between gas and propane generators is the length of time a generator can run.
Natural gas can keep your generator and home running for weeks, though generally, we recommend only running your generator continuously for up to 500 hours.
A liquid propane tank’s size limits the generator’s operating time. You also may need to increase your tank size to power a larger generator.
How do I troubleshoot my standby generator?
A few things can go wrong with a generator, and it’s a good idea to troubleshoot the problems before calling a technician.
- You have no generator power: If you lose power from your generator, it could be a few issues. The generator might be out of fuel, you might have low coolant levels, or the battery is dead or has lost its charge. It is recommended to have coolant on hand for low coolant issues and ensure that your generator’s fuel levels are adequate before a storm.
- Your generator runs rough: If your generator is surging or delivering inconsistent power, check that the air filter is clear of dust and debris. Next, it could be a problem with the spark plug, which you can try to clean and reattach. Third, it could indicate a problem with the fuel pressure. If this is the case, a technician is needed.
- Your generator has fuel issues: Check the fuel if your generator doesn’t power on when it should. If you have a natural gas generator and it’s not working, it could indicate a problem with the supply line. You can also check for leaks in the line to the generator.
If you ever feel uncomfortable checking your backup generator for issues, contact a generator technician to get your unit back up and running.
