Proudly Serving New Bern, Havelock & Morehead City, NC

Protect your home from unexpected power outages with expert whole-home generator services from Comfort First Heating & Cooling. Whether due to storms, accidents, or system failures, a standby generator ensures your home remains powered when the grid goes down.
You need a highly trained technician to perform routine generator maintenance and comprehensive repairs. Comfort First Heating & Cooling is ready to help. We service all whole-home generators we install, and we’re available for emergency service.
Our company provides exceptional service backed by over 50 years of experience, upfront pricing, and great customer reviews. We proudly serve our neighbors, including the communities of New Bern, Havelock, and Morehead City.
Call Comfort First today to schedule generator repair or maintenance in Jacksonville.
Reliable Standby Generator Repair Services
If you depend on a standby generator for emergency power, you need fast, expert repairs at the first sign of trouble. Our Briggs & Stratton generators feature advanced monitoring systems that alert you to potential issues, and with our service, we’ll respond promptly to restore power to your home.
Call us right away at the first sign that you need generator repairs, such as:
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- A weak or dead battery
- Problems starting the generator
- Fluctuations in power output
- Strange noises or odors from the unit
- System overheating
- No power output
Routine Generator Maintenance
Schedule annual maintenance with our team to keep your whole-home generator running well. Keeping up with your generator’s routine maintenance can provide several benefits, including:
- Easier, more consistent starts
- Greater reliability and performance
- Improved fuel efficiency
- A longer service life
Trust Comfort First for Reliable Generator Services in Jacksonville

Whether you count on a backup generator to keep medical devices running, your food fresh, or your family comfortable during long power outages, you can depend on our team at Comfort First to keep it running properly.
Our company is proud to serve the Jacksonville area. We offer quality service backed by integrity, teamwork, and communication. We’re fully licensed and insured for your protection.
Contact Comfort First today to request generator repair or maintenance for your Jacksonville-area home.
Frequently Asked Questions
Why does my Briggs & Stratton generator keep shutting off?
The generator may shut down soon after starting if it has a problem with the fuel system, such as low fuel levels, a clogged carburetor, or a clogged filter.
It may also shut off if low oil or coolant levels are detected to protect the engine from damage.
Can I overload my home generator?
Yes, it’s possible to overload a standby generator. While many are sized to accommodate all the loads in a home, some may be designed only to handle critical loads like HVAC systems, refrigerators, and medical equipment.
It can be easier to overload the generator if it’s not running properly. However, you can avoid this problem by keeping up with maintenance, monitoring loads, and adjusting as necessary.
What are standby generator maintenance tasks?
During a typical maintenance visit for your whole-home generator, your technician will:
- Change the oil and filters
- Check coolant levels
- Inspect the charging system
- Test the fuel system
- Test engine operation
- Test generator output
- Check the transfer switch
- Check the circuit breakers
- And more