About Us | Comfort First Heating & Cooling | Triad Area

About Us

The Triad’s Dependable Home Service Provider

Comfort First Heating & Cooling provides reliable heating, cooling, and generator solutions to homeowners in Greensboro, Winston-Salem, High Point, and surrounding areas.

Backed by years of experience, our team has earned a trusted reputation within the community. Our highly trained technicians deliver top-notch service every time.

Our Mission

Our mission is simple but powerful. We create customers for life by consistently providing technicians and comfort you can count on, leading our customers to love us and our competition to respect us.

This mission drives everything we do, from the first phone call to the final service check. We believe in building lasting relationships with our customers by providing reliable comfort solutions that meet their needs and exceed their expectations. Your satisfaction is our top priority, and we work hard to earn your trust with every visit.

Our People

At Comfort First, we know great service starts with great people. Our licensed technicians bring the latest industry knowledge and techniques to every service appointment. Each team member undergoes 80 to 120 hours of training annually to stay up-to-date on the newest tools and methods.

But technical skill is just the beginning. Our technicians are also known for their professionalism, courtesy, and respect for your home. We always wear shoe coverings and treat your property with care because we know your comfort and peace of mind go hand in hand.

How We Got Started

Comfort First was founded in 2010 by co-owners Art Harmon and Wesley McLeod, who have decades of experience in the home improvement industry. They didn’t just set out to build a business; they aimed to create a company that reflects their love of the community.

Art and Wesley are active participants in local initiatives, supporting projects that benefit their neighbors, the local economy, and other businesses. Comfort First prioritizes people. We’re not just here to fix your HVAC system or install a standby generator; we’re here to make sure you feel cared for every step of the way.

Professional Home Services in the Triad Area

Comfort First offers services to keep your household running. Our solutions include:

  • Air conditioning services: Our AC installation, repair, and maintenance services have you covered during the hot North Carolina summer. We service all brands of central ACs and ductless mini-splits.
  • Heating services: Whether you need a new furnace, emergency heat pump repair, or seasonal heating maintenance, we provide services to keep you warm all winter.
  • Whole-home generator services: Power outages can strike at any time. That’s why we offer standby generator installation, repair, and maintenance to keep your home powered even when the grid goes out.

We understand emergencies happen, so we provide 24/7 emergency services when you need us most.

Why Choose Comfort First?

The service provider you choose is just as important as the service. Here’s why Comfort First is the best fit for the job:

  • Over 50 years of experience: Our extensive industry knowledge ensures first-rate service every time.
  • Quality installation procedures: We follow meticulous installation practices to ensure your home systems run efficiently and last longer.
  • Comprehensive guarantees: We stand behind our work with guarantees on HVAC and generator installations.
  • Trained, certified, and licensed team: Our knowledgeable technicians deliver the best service possible.
  • Trustworthy prices: We believe in upfront, honest pricing. No surprises—just fair rates for excellent work.
  • Genuine care for your comfort: Your comfort is our responsibility, and we take it seriously. In short, your experience with us will be nothing short of excellent.

Call Comfort First Heating & Cooling to schedule HVAC and generator services in the Triad Area.

50+ years of experience ribbon with stars
Satisfied Customers
Total Reviews
4.6 Google Rating
Our Reviews

What Our Clients Are Saying

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Excellent all-around generator install experience; the initial call, the sales meeting, the installation guys, the communication, the pricing... everything was/is perfect, I will highly recommend and use Comfort First again without hesitation.

Wayne Braren

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Had these folks install a couple of whole home dehumidifiers for me. They were prompt, courteous, professional, and efficient. During the installation, several deficiencies were identified from the previous installers of the existing HVAC equipment and rather than step back or charge extra, they rolled up their sleeves and took care of the problems (that they…

William Dunford

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Absolutely AWESOME! These guys knew what they were doing, had a plan, and executed it. The customer’s satisfaction was always paramount to any issues that arose. It was evident that "Customer First" is an attitude that stretches from the great guys/gals on the install crews, to those in Admin, and those at the TOP. Absolutely would…

Albert Renaud

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Extremely efficient and professional. Took the time to walk me through the process and to answer questions. I would highly recommend Comfort First Heating and Cooling.

Betty Lovelace

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What a great experience. Each and everyone that we had come out to our home from AJ who helped us pick out the system that was best for our home to the installers the spent almost a whole day at our home putting the system in were professional and courteous! We will definitely refer anyone we…

Freddie Stuart

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