Proudly Serving Powells Point, Kitty Hawk & Nags Head, NC
When it comes to home comfort, it’s hard to beat the energy efficiency of a heat pump. Heat pumps are two-in-one cooling and heating systems offering year-round temperature control and lower energy costs.
Heat pumps are a smart, eco-friendly solution for the North Carolina coast’s temperate climate. Comfort First Heating & Cooling provides expert heat pump replacement and installation for homeowners in the Outer Banks, ensuring you get the most from your new heat pump on day one.
If you’re ready to upgrade your HVAC system or replace an older heat pump, call our trusted team of professionals. Comfort First upholds quality installation procedures backed by over 50 years of experience.
Contact a Comfort First technician to schedule a heat pump installation in Powells Point, Nags Head, or Kitty Hawk today.
How Do Heat Pumps Heat & Cool?
A heat pump is a split system that works in two modes: cooling and heating. In the summer, it functions like a traditional air conditioner, using a compressor, condenser, evaporator coil, and refrigerant to absorb heat from inside your home and transfer it outside.
In the winter, this process is reversed. In heating mode, a heat pump extracts heat from the cold outside air and brings it indoors, even when temperatures are chilly.
Since heat pumps run on electricity, they’re a great option for homeowners who want to save on fuel costs. A heat pump doesn’t create heat — it moves it where you need it.

4 Signs You Need a Heat Pump Replacement
With proper maintenance, a heat pump typically lasts about 15 years and sometimes longer if you keep up with maintenance and repairs.
If your heat pump isn’t performing at its best, it might be time for a replacement. Consider replacing your heat pump if:
- Your heat pump is over 10 years old.
- Your heat pump requires frequent or costly repairs.
- Your heat pump is the wrong size for your home.
- Your heat pump has a major malfunction, like a faulty compressor.
Ask About Financing Options
Comfort First believes in accessible home comfort. That’s why we offer financing options through GoodLeap to help homeowners get the best value without stretching their budgets.
How to Choose a New Heat Pump
Choosing the right heat pump for your home starts with expert guidance. Our licensed and insured technicians work closely with homeowners to guarantee that a new system meets your household’s needs.
We’ll evaluate the following to help you select the best unit:
- Home size: Your home’s square footage and other factors will determine the required British Thermal Units and tonnage of your heat pump.
- Efficiency rating: Look for a unit with a high SEER (Seasonal Energy Efficiency Ratio) and a high HSPF (Heating Seasonal Performance Factor).
- Budget: While heat pumps generally have higher upfront costs, they’re comparable to installing an AC and furnace together. They can also save you money in the long run with lower overall energy bills.
Choose Comfort First for Heat Pump Replacement
If you’re ready to enjoy the many benefits of a heat pump, trust Comfort First Heating & Cooling. We offer free estimates on all replacements and upfront pricing to help you make an informed decision.
Once you move forward with your installation, we’ll ensure you get the best performance and energy savings from your new system, protected by our HVAC installation guarantees.
Want to learn more about how a heat pump can benefit your Outer Banks home? Speak to a Comfort First professional today.
Frequently Asked Questions
Do heat pumps require maintenance?
Yes, we recommend scheduling two annual maintenance checks — one in the fall and one in the spring.
Since heat pumps operate year-round, routine maintenance helps protect the unit from wear and tear and extends the system’s lifespan.
Is my air conditioner actually a heat pump?
All heat pumps are air conditioners, but not all air conditioners are heat pumps.
If you’re not sure whether you have a central air conditioner or heat pump, read the yellow ENERGY GUIDE label on your outdoor unit.
Do heat pumps require maintenance?
HSPF is a rating system specific to heat pumps that measures their efficiency during winter. The higher the HSPF rating, the more energy-efficient the heat pump.